WE ARE PART OF YOUR TEAM

As an independent specialist business we offer a dedicated personal service at a fraction of the cost of the big four consultancy firms. We are not constrained by outdated or inappropriate systems and protocols. We work with you as part of your team, changing your business from the inside out.

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HOW CAN WE HELP YOU TO CHANGE?

We work in many areas to give your business a holistic service. If you need our help with any of the services we offer, then get in touch with us for a no obligation chat.

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We offer a wide range of services across all classes of claims including backlog management, process management, outsourcing, systems and strategy.

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We specialise in training for senior members of your management team and team-building. We use techniques including NLP and life-coaching to get the best from all your team.

column2-image1Systems

System requirements are more important than ever. We can help you to get the best from your current systems and advise you on where you need a more robust approach.

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The pressure is really on LAs to make fundamental changes to the way they operate. We have the expertise to find the right solutions across a range of services.

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A strategic approach to business is essential in ever-changing times. We can work with you on customer strategy, technical strategy and organisational strategy.

column2-image1Wellness

Wellness is becoming increasingly vital to the performance of business. To get the best from staff is fundamental to your success. We have a range of services to achieve this.

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We offer a range of auditing services including reserving, leakage and reinsurance either as a stand-alone service or as part of a more holistic claims review.

column3-image1Change Management

Using methods including PRINCE2, we are change experts. The marketplace is so fluid, change is inevitable. We can help you plan and manage necessary changes to your business.

column2-image1Customer Service

With technological developments, it is easy to lose touch with your most important asset. We bring back the human touch to your business helping with customer retention and loyalty.

column3-image1Customer Strategy

We combine in-depth customer insights with practical expertise in operations and economics to help you create sustainable, organic growth.

column2-image1Compliance

Compliance is one of the most critical issues facing businesses today. Our clients operate in the most complex regulatory environments with serious consequences of data breaches.

column2-image1Reinsurance

Our extensive experience of Reinsurance includes Treaty, Proportional, Excess of Loss and Capped Quota Share treaties within both the Company and Lloyd’s Markets.

LET’S WORK TOGETHER

Incumbent insurers have traditionally been able to slide by with incremental improvements. New entrants are demonstrating that approach isn’t enough anymore. The whole market must change and we can help you to manage that change.

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